Dynamics 365 for Outlook works the way that you do by providing a seamless combination of Dynamics 365 for Customer Engagement features in the familiar Outlook environment. This section lists software requirements for Dynamics 365 for Outlook and Dynamics 365 for Microsoft Office Outlook with Offline Access.
Microsoft Dynamics 365 for Outlook software feature prerequisites The following software must be installed and running on the computer before you run Microsoft Dynamics CRM for Outlook Setup: Web Browser.
Oct 10, 2016 Support for Tablet Browser, CRM for Tablets, and CRM for Phones with Microsoft Dynamics CRM. This article defines supportability for Tablet Browser, CRM for Tablets, and CRM for Phones with Microsoft Dynamics CRM. More Information. The following support is provided for these components with Microsoft Dynamics CRM. Microsoft Office.One of the following: Office 2016. Office 2013. Office 2010.This feature is available only if your organization has updated to Dynamics CRM Online 2015 Update 1.1, Microsoft Dynamics CRM 2015 Update 0.2 or Dynamics 365 for Customer Engagement.
One of the following operating systems is required:
*This feature is available only if your organization has updated to Dynamics CRM Online 2015 Update 1.1, Microsoft Dynamics CRM 2015 Update 0.2 or Dynamics 365 for Customer Engagement.
Microsoft Dynamics 365 for Outlook software feature prerequisites
The following software must be installed and running on the computer before you run Microsoft Dynamics CRM for Outlook Setup:
Web Browser. One of the following:
Important
Internet Explorer 9 or earlier versions are not supported for use with Dynamics 365 for Outlook.
You should add your Dynamics 365 (online), version 8.2 URL to Trusted sites in Internet Explorer. See Troubleshooting: Unblock required URLs.
Microsoft Office. One of the following:
Important
Dynamics 365 for Outlook isn’t supported with Office for Mac versions of Office Outlook.
To install and run the 64-bit version of Dynamics 365 for Outlook, a 64-bit version of Microsoft Office is required.
Before you run the Configuration Wizard to configure Dynamics 365 for Outlook, a Office Outlook profile must exist for the user. Therefore, Outlook must be run at least once to create the user's Outlook profile.
Both the web application and Dynamics 365 for Outlook require JavaScript enabled for certain features, such as Activity Feeds, dashboard areas, and the display of certain panes or menus. Although the web application displays error messages when JavaScript is disabled, Dynamics 365 for Outlook doesn’t. To verify if JavaScript is enabled in Internet Explorer, start Internet Explorer, on the Tools menu click or tap Internet options. On the Security tab, click or tap Internet, and then click or tap Custom level. In the Security Settings dialog box under Scripting, Active scripting must be set to Enable.
The Indexing Service (now known as the Windows Search Service, or WSS) is required by users who will set up and use Dynamics 365 for Outlook and its Help file in offline mode.
Dynamics 365 apps. One of the following editions of Dynamics 365 for Customer Engagement must be available so that Dynamics 365 for Outlook can connect to it:
Additional Microsoft Dynamics 365 for Outlook software requirements
If needed, the following software will be installed by Microsoft Dynamics CRM for Outlook Setup:
Note
Dynamics 365 for Outlook is not supported when remote Proxy Auto-Configuration (PAC) files are used.
Offline Support
The following operating systems are supported for offline mode.
See Also
Dynamics 365 for Outlook support matrixes
Compatibility with Microsoft Dynamics CRM 2016 Compatibility with Microsoft Dynamics CRM 2015 Compatibility with Microsoft Dynamics CRM 2013 Dynamics CRM 2013 installation
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一 硬件要求1. CRM Server
下表对硬件的要求是假定Microsoft SQL Server,Microsoft SQL Server Reporting Services, SharePoint, Microsoft Exchange Server安装在其他服务器上的。
2. SQL Server
CRM 2013 on-premises需要安装Microsoft SQL Server database engine和Microsoft SQL Server Reporting Services。下表中对硬件的要求是假定Microsoft Dynamics CRM 2013, Microsoft SQL Server Reporting Services, SharePoint和Microsoft Exchange Server是安装在其他服务器上的。
二 软件要求
- Microsoft Windows server
- A Microsoft Windows Server Active Directory infrastructure
- An Internet Information Services (IIS) website
- Microsoft SQL Server 2008 or Microsoft SQL Server 2012
- Microsoft SQL Server 2008 Reporting Services or Microsoft SQL Server 2012 Reporting Services
- Microsoft Exchange Server or access to a POP3-compliant email server (optional)
- SharePoint Server (required for document management)
- Claims-based security token service (required for Internet-facing deployments)
- Windows operating system when you use CRM for Outlook. Apple Mac, when using Apple Safari, supported tablet, or mobile device
- Supported web browser, such as later versions of Internet Explorer or the latest versions of Apple Safari, Google Chrome and Mozilla Firefox
- Microsoft Office Outlook (optional)
具体参见Microsoft Dynamics CRM 2013 Planning Guide
三 安装过程
依次需要安装Windows Server,
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1. 安装Windows Server, 我装的是Windows Server 2012 Standard
可以支持的版本包括
- Windows Server 2012 Datacenter
- Windows Server 2012 Standard
- Windows Server 2008 Standard SP2(x64 versions) or Windows Server 2008 Standard R2 SP1
- Windows Server 2008 Enterprise SP2(x64 versions) or Windows Server 2008 Enterprise R2 SP1
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- Windows Server 2008 Datacenter SP2(x64 versions) or Windows Server 2008 Datacenter R2 SP1
- Windows Web Server 2008 SP2(x64 versions) or Windows Web Server 2008 R2 SP1
2. 安装AD
a Add roles on the server
b. Select the role Active Directory Domain Services
c. 然后开始安装
d. 安装好后,将服务器升级为域控制器 – Promote this server to a domain controller
e. 创建一个新的forest
f. 创建好新的forest之后,服务器需要重启。然后我们创建一个新的OU,用来安装CRM
3. 安装IIS
2013支持的IIS版本包括7, 7.5,和8.0
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a. 填加新服务器角色Web Server (IIS)
b. Select Role Services: HTTP Redirection, Windows Authentication, ASP.NET 4.5
c. 装好以后用IE打开http://localhost 来检验一下IIS是否安装成功。如果看到像下面这样,就表示成功了。
4. 安装SQL Server
SQL Server支持的版本有:
- Microsoft SQL Server 2012, Enterprise, 64-bit SP1
- Microsoft SQL Server 2012, Business Intelligence, 64-bit SP1
- Microsoft SQL Server 2012, Standard, 64-bit SP1
- Microsoft SQL Server 2008, Standard Edition, x64 SP3 or R2 SP2
- Microsoft SQL Server 2008, Enterprise Edition, x64 SP3 or R2 SP2
- Microsoft SQL Server 2008 Datacenter x64 SP3 or R2 SP2
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- Microsoft SQL Server 2008 Developer x64 SP3 or R2 SP2 (for non-production environments only)
a. 先安装一下.NET 3.5
b. 安装 New SQL Server stand-alone installation
c. 选择功能:Database Engine Services, Full-Text and Semantic Extractions for Search, Reporting Services – Native, Management Tools – Basic, Management Tools – Complete
d. service account
e. 装好SQL Server以后,试一下打开http://localhost/reportserver,如果可以打开表示report service已经装好。下面准备装CRM了
5. 安装CRM
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a. install Microsoft Dynamics CRM Server
b. specify Server Roles
c. select the OU you just created
d. Specify Service Accounts
e. Specify the Organization Settings
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f. does some system checks, and then starts the installation
g.安装Microsoft Dynamics CRM Reporting Extensions
f. 你或许会碰到下面的错误
g. 解决的办法是open Reporting Services Configuration Manager and update the Service Account to something else such as “Local System”.
h. 打开url http://localhost/crmdev,就可以开始使用CRM 2013了
posted on 2013-11-27 15:35JF Zhu 阅读(...) 评论(...) 编辑收藏
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